PRIVACY POLICY
Privacy Policy
This Privacy Policy ("Policy") is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. This Policy is an ‘electronic record’ as per Section 2(t) of the Information Technology Act, 2000, and does not require any physical or digital signature.
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Introduction
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The online store www.thethreadnation.in ("Online Store") is owned and operated by The Thread Nation, a company registered under the laws of India, with its registered office at B312, Space park appt, Mahalakshmi Nagar, Indore 452010.
Users are encouraged to carefully read and understand this Policy before using or accessing the Online Store. This Policy outlines how The Thread Nation collects and uses user information while providing its services. By accessing the Online Store, users agree to the terms of this Policy. Those who do not agree should refrain from using the platform.
The Thread Nation reserves the right to amend, modify, or replace this Policy at any time, with or without notice. Continued use of the Online Store implies acceptance of the updated Policy. The Thread Nation may deny service to users who do not comply with these terms.
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User Information
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‘User Information’ refers to personal data that can identify an individual, including but not limited to name, email address, residential address, phone number, and other necessary details. Users may choose not to provide such information, but this may limit their ability to access certain services.
If a user provides information on behalf of a company or institution, they must be authorized to do so.
The Thread Nation collects user information when creating an account, browsing products, making purchases, posting comments, participating in offers, or contacting customer support. The platform also gathers technical information such as IP addresses, login credentials, device information, transaction history, and browsing activity.
Cookies may be used to enhance the user experience. Users can configure their browser settings to accept or reject cookies. If accepted, users consent to the collection of information through cookies.
Users can update their information on the Online Store. The Thread Nation retains prior versions of the data for record-keeping purposes.
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Use of Information & Disclosure
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User Information is primarily used to provide a better and more personalized shopping experience. This includes:
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Responding to queries and customer support requests.
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Enhancing the Online Store’s functionality.
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Detecting and preventing fraudulent activities.
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Verifying user identity and ensuring secure transactions.
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Informing users of updates, offers, and policy changes.
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Personalizing advertisements and recommendations.
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Processing payments and managing orders.
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Protecting the integrity of the Online Store.
User Information may be disclosed if required by law or if necessary for legal compliance. It may also be shared with:
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Third-party vendors for product delivery.
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Service providers engaged for security, maintenance, or technical support.
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Business partners in case of mergers, acquisitions, or investments.
The Thread Nation does not trade or sell personal data except as outlined in this Policy or with user consent.
Users can opt out of direct marketing emails via the unsubscribe link provided. For any concerns, they may contact customer service.
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Security & User Responsibilities
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The Thread Nation implements standard security measures to prevent unauthorized access. However, no internet platform can guarantee absolute security.
Users must maintain the confidentiality of their account credentials. The Thread Nation is not responsible for unauthorized access due to user negligence. Users are advised to log out after each session to prevent unauthorized access.
The Thread Nation reserves the right to disable accounts that violate security policies.
The company is not liable for any loss of data due to unforeseen events such as natural disasters, cyberattacks, or system failures.
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Third-Party Websites & Links
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The Online Store may contain links to third-party websites or advertisements. The Thread Nation is not responsible for their privacy practices or content. Users should review the privacy policies of external sites before sharing information.
Third-party advertisers may collect user information using cookies or other technologies. The Thread Nation does not control such activities and disclaims any liability for interactions with third-party websites.
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General Terms
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This Policy should be read in conjunction with the Terms of Use and Terms & Conditions of Sale of the Online Store.
User data may be stored and processed in different countries, including outside India. The Thread Nation ensures compliance with applicable Indian laws when transferring data internationally.
Publicly shared content such as comments or reviews may be visible to other users, and The Thread Nation cannot prevent third parties from using such information.
IMPORTANT: Please ensure to record an unboxing video upon delivery. This video is required in case of discrepancies such as missing, duplicate, or incorrect items. Refunds will only be processed if an unboxing video is available.
Grievance Officer
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For complaints or concerns, users may contact:
Mr. Priyank Mehta
Email: threadnation.ttn@gmail.com
Governing Law & Jurisdiction
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This Policy is governed by Indian law, and any disputes shall fall under the exclusive jurisdiction of the courts in Indore.